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Available shipping methods?
Following are the shipping methods we offer: EMS - Cheapest method, sent directly to door. Lead time 7-14 days (FOB basis) DHL/TNT - Expensive but reliable, sent directly to door. Lead time 5-9 days. FOB basis Air Shipment - Best method for speed vs ...
Can I change the shipping address after I've placed an order?
Once you place your order, the shipping address can be changed before our warehouse dispatches your order. To amend the details, please contact our customer service team as soon as possible. Please note, that once an order is shipped, it is not ...
Can I use my own forwarder?
Yes, you can engage your own forwarder. We will make delivery within Korea to your forwarder warehouse. Once the goods are delivered to them, you have to deal with your forwarder directly afterward. Please Contact Us if you have any questions. If you ...
Can we collect from your UK/EU warehouse?
Please note that any of the warehouses in the network are only for forwarding purposes only. Due to BIFA rules members of the public cannot visit our warehouse to choose products, it is merely used as a forwarding office and storage space for bonded ...
Custom duties & taxes are included?
We provide the one-price shipping fee including custom clearance, taxes and duties by air-freight for some countries if using our appointed forwarder to all 44 countries in Europe and countries in the vicinity including Albania, Armenia. Belarus, ...